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Taking the Long View on Surveillance

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When a physical storage facility needed its video monitoring system fixed, and its overall perimeter security improved, it trusted Power Protection Inc. to shore up its defenses

Wendy Merkle, Room to Spare StorageDissatisfied with its mucky video surveillance system that it found inadequate, a burgeoning storage facility company sought the help of Power Protection Inc. to give it both the bird’s-eye view and close-up monitoring protections it needed.

Amherst, N.Y.-based Room to Spare Storage provides secure, physical storage for individuals and businesses at its climate-controlled facility. A small business with four employees, Room to Spare has been in business for more than two decades, and is known locally for its friendly, affordable storage solutions.

“We had a need for new cameras to be installed to monitor our premises and a digital gate operating system our customers could use to enter the compound whenever they needed,” said Wendy Merkle, Founder and Owner, Room to Spare Storage. “I hired him to clean up someone else’s mess. I had a surveillance system in place at one of my buildings and it was terrible. Tom (Powers, Owner of Power Protection Inc.) came in and cleaned it all up, rewired it, and it was no small job; it was very challenging.”

The situation: Physical storage provider needed its video surveillance system upgraded.

“Over the years, I’ve challenged Tom via various projects. He’s never lost his cool; he’s very even tempered,” she said. “He accepts obstacles as part of the job and that’s what happens when you’re dealing with electronics. For instance, gate operating systems have changed a lot over the years. To make it work for me, he was very attentive, and he did a lot of ‘dancing’ to get me what I wanted.”

The Power Protection solution: Install a user-friendly gate and building access alarm system, new web cameras, and a holistic video surveillance system as per the client’s specific requirements.

“Tom handles whatever problems arise very well. He’s worthy of any business giving him a shot,” Merkle added. “He’s always treated me fairly and works very hard to ensure we have what we need.”

Need to shore up your home or office defenses? We can help. Power Protection Inc. is Western New York’s premier security services team providing residential and commercial surveillance, security, and fire alarm systems 24/7. Get in touch with us by calling 716-822-7000 or email us at

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